OBD Tracker Champions
When evaluating a secure and dependable OBD GPS tracker full-service provider, several critical factors must be considered. While it is imperative for any service provider to maintain financial stability and offer competitive pricing, a more comprehensive long-term perspective is essential for ongoing service subscriptions. This perspective should emphasise the essential tracking partner services, for reliability, trustworthiness, applied security measures, data management performance, the implementation of self-diagnostic tools, and the supplier’s commitment to addressing customer concerns around the clock.
OBD Tracker Trust & Security
After selecting your OBD tracking partner, the last scenario you wish to encounter is a significant rise in service costs, a decline in service quality, or, even worse, the abrupt cessation of their operations. Therefore, it is crucial, as with any subscription service, to conduct thorough supplier evaluations and research authentic customer reviews to ascertain the trustworthiness of the provider. The OBD II vehicle communication port can yield extensive vehicle data; thus, it is vital that any internet-connected device interfacing with it is properly secured. Suppliers are required to adhere to best practice guidelines to ensure that each individual OBD tracking system deployed is not easily compromised. Recently, the Department for Culture, Media, and Sport (DCMS), in collaboration with the National Cyber Security Centre (NCSC), has issued Cyber Security Codes of Practice for IoT devices. These guidelines assist suppliers in achieving compliance with the EU General Data Protection Regulations (GDPR). The guidelines include: prohibiting default passwords, providing a public contact point for discussing known vulnerabilities, ensuring software is regularly updated, securely storing credentials, facilitating secure communication, minimizing exposure, ensuring software integrity, protecting personal data, enhancing system resilience to outages, monitoring system telemetry, simplifying the process for consumers to delete personal data, making the installation and maintenance of devices as accessible as possible, and validating input data
Automatrics recently upgraded all security on our cloud-based servers, and we embrace the NCSC best practice guide and continue to work with industry experts to ensure you can always entrust the security of your OBD tracking system to us.
OBD Tracker Self Diagnostic
The effectiveness of any tracking system is contingent upon its operational status; should an OBD tracker cease functioning, it may indicate a problem that necessitates attention. The initial step involves the automatic diagnosis of any prolonged system failure. According to industry best practices, specifically those provided by Thatcham Approved Tracking Devices, customers should be notified after 28 days of not receiving a health signal. A prevalent cause of OBD tracker outages is inadequate mobile connectivity. Certain OBD tracking devices may become unplugged or lose power; however, more advanced models are equipped with backup batteries that notify suppliers when the device is disconnected from an external power source. Other potential issues may include SIM lockouts.
Automatrics servers are designed to promptly identify any external power loss conditions, and any health failure notifications will be automatically sent to end users within just 7 days.
OBD Tracking Help desk
Automatrics provide a 24/7 manned helpdesk, no AI bots here, only experienced system operators who are very happy to assist customers. To review what customer think of our services check out Automatrics Working Feedback Reviews