Automatrics OBD Tracker
FAQ’s

Get Your System

Our goal at Automatrics is to make vehicle tracking simple, reliable, and easy to understand. Whether you are new to OBD GPS tracking or looking to get the most out of your device, this FAQ section provides clear answers to the most common questions about installation, connectivity, features, and account management.

Automatrics OBD GPS trackers are designed to deliver dependable performance through our advanced SIM control technology, enabling connectivity across multiple 4G and 2G networks worldwide. Combined with our industry-leading operational management and 24/7 customer support, our solutions are built to provide the reliability and flexibility you need.

Can monthly subscriptions for my Automatrics OBD tracker be cancelled at anytime ?

Yes, simply return your free to use OBD GPS device to Automatrics.

Could my OBD tracking device alternatively be wired “Out-of-Sight”?

Yes, you can use the two wire OBD power adapter in the box or purchase the optional OBD II Y extender cable to ensure the device is not in open view.

Either option will enable your OBD tracker device to be easily connected behind facias, leaving the OBD II port open for servicing diagnostics.

Will I see frequent live GPS positions with speeds displayed accurately on a map?

Yes, we will provide users with secure web credentials to view all OBD GPS data.

Your OBD tracker when moving will transmit regular live GPS updates through 4G and 2G available roaming networks. Detailed trip reports will be sent at the end of journeys. The OBD trip reports include, start and stop addresses with all times, including total distance travelled, this info is accessible via your login .

What can I expect from my Automatrics Professional OBD tracker 24/7 service?

Supply and technical connectivity management of the system roaming SIM, secure Automatrics server updates, full product warranty, use of Automatrics commercial mapping licence and a five-star customer service support help line.

Automatrics can configure your OBD tracker system to suit your needs, including speed or area alerts. If vehicle is stolen, upon receipt of police vehicle theft crime incident number, we will supply our comprehensive and experienced theft recovery management service as viewed on YouTube.

Will my new OBD tracker interfere with my vehicle electronics?

Your OBD tracking device is designed to be used without any vehicle interference.

Will my OBD tracking unit help recover a stolen vehicle?

Criminals will almost certainly check to see if a GPS tracker is plugged into the OBD port, you can make this search more difficult, by hiding the unit out of direct view by using the optional OBD II Y extender cable.

If your Automatrics OBD tracker was hidden Out-of-Sight it could enable us to recover your stolen vehicle. This product however has not been designed for theft recovery purpose. If the best Stolen Vehicle Recovery performance is needed we would recommend a double up with a stealth SVR designed, multilayer location Automatrics MTrack product.

Get Your System

Clear Product Differentiation

To ensure clear product differentiation and avoid customer confusion, Automatrics introduced distinct branding for its tracking solutions:

Automatrics MTrack Theft Recovery Tracker

Built for covert, high-security applications, this premium solution is entirely undetectable and ensures location tracking even without GPS signals, providing critical data in high-risk situations.

Visit automatricsmtrack.com

Automatrics Fleet Tracker

Designed for continuous live reporting, these trackers are wired to vehicle-power, providing rapid updates and best-in-class GPS asset tracking performance for their price range.

Visit automatricsfleet.com

Automatrics OBD Tracker

Designed to plug into the vehicle OBD-2 port for a portable vehicle tracking device, providing overt live tracking with ECU connectivity to retrieve additional vehicle data

Visit obdtracker.com

Help Me Choose

CITS – Independent Theft Guide – After-Theft Recovery Systems

The Combined Industries Theft Solutions forum (CITS) is a ‘not for profit’ organisation whose purpose is understanding the latest criminal trends, by forging partnerships with the Home Office, Police and other interested businesses, creating prevention strategies, designing out the crime, and promoting best practice across the UK.

Visit automatrics.co.uk

Expanding into Fleet & OBD Tracking

In 2024, Automatrics responded to customer demand by introducing 4G fleet tracking and OBD tracking products, integrating them into its cloud-based tracking platform. Previously, these highly competitive markets were excluded from the company’s portfolio, as they were cost-sensitive services that did not align with Automatrics’ gold-standard service offerings.

Following an international visit to high-quality, low-cost fleet tracking product suppliers, Automatrics was encouraged by their willingness to adapt to additional customer feature expectations. After making necessary refinements, the company soon received its first test kits for the Automatrics OBD and Fleet 4G trackers.

The devices were successfully integrated into the Automatrics tracking platform using the company’s preferred SIM to conduct extensive field trials. Following successful testing, Automatrics placed its first 1,000-unit order, marking a new milestone in its expanding product range.

CEO Welcome

Richard Taylor

CEO at Automatrics Limited

At Automatrics, we believe smart tracking should be simple. That’s why we launched OBDtracker.com, so individuals and businesses can gain full vehicle visibility in seconds, not days.

Thank you for trusting us to power your journey insight. We’re here to support you with proven technology and real help when you need it.